RAVN gives robotics companies AI field engineers that autonomously deploy, troubleshoot, and maintain robots at customer sites, reducing downtime, field visits, and support costs.
Robots are leaving the lab and entering the real world. Soon, they'll be doing work we never imagined machines could do.
But deploying them and keeping them working at customer sites is still painfully manual. Every new environment brings integration challenges, and unexpected failures. Then, when a robot breaks, an engineer often has to investigate what went wrong, figure out a fix, and get it running again. That works for a hundred robots. It won't scale to a billion.
That's why we're building RAVN.
RAVN's AI engineers run on your robots and in your isolated cloud environment, giving every deployed robot an engineer that can configure deployments, investigate unfamiliar failures, and execute safe fixes.
From initial setup to everyday operations, they handle field engineering work autonomously so your team can deploy more robots without constantly sending engineers to customer sites.
Every new deployment brings different environments, integrations, and unexpected failures. RAVN handles deployment troubleshooting, configuration, and recovery autonomously, reducing delays, costly visits, and engineering escalations.
Keep customers operational while your engineers build what comes next.
No more 2 AM panic attacks.
Configure networking, navigation, and site-specific settings to get robots working in new customer environments.
Troubleshoot failed connections to elevators, doors, warehouse systems, and customer APIs.
Investigate unfamiliar failures, identify root causes, and get robots back up and running without waiting for an engineer.
Investigate resource exhaustion, software faults, and degraded performance to restore robot operations.
Diagnose disconnected or degraded sensors and restore their software pipelines.
Investigate unexpected perception failures, identify underlying causes, and attempt safe recovery.
When something can't be safely resolved remotely, RAVN escalates it with the diagnosis, attempted fixes, and relevant evidence already collected.
Talk to usActual questions from our customers btw. Enjoy!
A little. RAVN gives your robots AI field engineers that help deploy them, troubleshoot problems, execute fixes, and keep them running. In a way, robots are finally becoming truly autonomous. Not just at doing their jobs, but at taking care of themselves.
Great. Keep them. Monitoring tells you something broke. Scripts fix problems you've already anticipated. RAVN investigates unfamiliar problems, figures out what needs to happen, and takes approved action. It's an engineer, not another dashboard with an AI sticker.
Yep. From configuring new sites and troubleshooting customer integrations to resolving deployment blockers and verifying everything works. Because getting a robot to work in the lab is one thing. Getting it to work in someone else's warehouse is a whole different adventure.
Yes, but you're in charge. RAVN operates within your approved permissions, validates changes, and escalates anything requiring human intervention. No unauthorized experiments on your customer's million-dollar factory floor. We're adventurous, not insane.
Nope. Your RAVN OS is yours. Each company runs its own isolated system, with no centralized fleet access or visibility on our side. Your robot data, operations, and everything RAVN learns stay within your environment. We can't peek into your fleet, and neither can anyone else's RAVN.
It escalates to your engineers with the diagnosis, evidence, attempted fixes, and recommended next steps. No starting from scratch. And if a robot needs a physical repair, a human still has to show up. We're good at software, not teleportation.
And your engineers have better things to do than fix them.
